• Destination
    • Events
    • Top Attractions
    • Special Tips
    • Shorex
    • Public Holidays
  • Port
    • Port Information
      • Technical Information
      • Homeport
      • Terminal
    • Services
      • Guest Services
      • Crew Services
      • Port Services
    • Port Location
    • Health, Safety & Environment
    • Statistics
  • Transportation
    • Transportation
    • Parking
  • Schedule
  • About
    • About Us
    • Social Responsibility
    • Business Services
    • Career
    • Media Center
      • News
      • Blog
      • Corporate Documents
    • Contact
  • FAQ
Meetings & Events
EN
  • ES
Search on Alicante Cruise Port
  • Destination
    • Events
    • Top Attractions
    • Special Tips
    • Shorex
    • Public Holidays
  • Port
    • Port Information
      • Technical Information
      • Homeport
      • Terminal
    • Services
      • Guest Services
      • Crew Services
      • Port Services
    • Port Location
    • Health, Safety & Environment
    • Statistics
  • Transportation
    • Transportation
    • Parking
  • Schedule
  • About
    • About Us
    • Social Responsibility
    • Business Services
    • Career
    • Media Center
      • News
      • Blog
      • Corporate Documents
    • Contact
  • FAQ
EN
  • ES
Meetings & Events
Search
  • HOME PAGE
  • PORT
  • ABOUT US
  • DESTINATION
FAQ

All You Need to Know

Traveling by cruise should be smooth and enjoyable. Having the right information helps you plan ahead, stay safe, and make the most of your journey. Here, you’ll find key details to ensure a seamless experience.
  • All
  • Port
  • Travel Information
  • Destination
  • Corporate
What are the port’s operating hours?

The port operates 24 hours a day, 365 days a year.

Where is the cruise port located, and what is its address?

Alicante Cruise Port’s cruise terminal is located in the Port of Alicante. The address is: Muelle de Levante, 14 – Puerto de Alicante – 03001 Alicante (Spain).

Is Wi-Fi available at the cruise port?

Yes, Wi-Fi is available all along the pier.

Is assistance available for passengers with disabilities?

Passengers requiring wheelchair assistance should contact the shipboard team to request the service. Wheelchairs are available at the terminal. The cruise terminal is fully adapted, accessible, comfortable, and free of stairs, ensuring a seamless, barrier-free experience.

Can my family and friends come to see me off on my cruise?

Access to the Alicante Cruise Port terminal is permitted for passengers only. If you wish to say goodbye to family or friends, please do so before entering the port area.

How can I get to the cruise port from the airport, and how far is it?

From Alicante Airport you can get to Alicante Cruise Port by bus or taxi (14kms). The recommended option is taking a taxi directly to the terminal.

What transportation options available to and from the port?

For embarking and disembarking passengers, a shuttle service is available between the Alicante Cruise Port entrance (Ocean Race Museum) and the cruise terminal, and vice versa. This service is available for the cruise lines, who offer this service. Shuttle train, tuk tuk and taxis are also available at the terminal for passengers who wish to travel independently or explore the city.

Is parking available at the port?

There is a car park just 100 metres to the Alicante Cruise Terminal. Address of Alicante Cruise Port: Muelle de Levante, 14 – Puerto de Alicante (https://maps.app.goo.gl/A7fiMkMoqhYCidqh9).

Is a shuttle service available at the port?

A shuttle train is available (subject to payment) and shuttle bus when provided by the ship. You can also take a tuk tuk if you wish to enjoy the city or take a taxi.

When should I arrive at the port before my cruise?

Boarding time is usually communicated in advance by your cruise line; please check your booking confirmation.

Where do I check in and board the cruise ship?

Check-in is carried out at the cruise terminal. After dropping off your luggage and passing the security check, you will find the check-in counters where passenger registration and boarding are handled. Always follow your cruise line’s instructions.

Is there security screening at the port?

Yes, security checks are mandatory for all individuals entering the cruise terminal.

What are the baggage restrictions?

Please consult the luggage restrictions set by your cruise line.

Are baggage handling services available?

Yes, requested by the cruise company.

What should I do if I lose something at the port?

If you lose an item at the cruise terminal, please speak with any staff member wearing the Alicante Cruise Port logo, or inform your cruise line ship security officer who will contact the terminal operator.

Is a passport or visa required to cruise to Alicante?

As per Shengen rules, to board a cruise starting or stopping in Alicante, documentation requirements depend on your nationality, the cruise itinerary, and the ports visited. Please verify the specific documentation requirements with your cruise line and relevant authorities before boarding.

What are the baggage restrictions?

Please consult the baggage restrictions set by your cruise line.

Will my mobile phone work in Alicante?

Yes, your mobile phone will likely work in Alicante, Spain, as most modern phones are compatible with its GSM and LTE networks. To avoid high costs, check your plan for roaming fees, consider purchasing a local Spanish SIM card or an eSIM, and turn off data roaming if you don’t have an international plan to prevent unexpected charges.

What form of currency does Alicante use?

The official currency in Alicante and throughout Spain is the euro (€), with the code EUR.

Is tipping expected in Alicante?

In Alicante, as in the rest of Spain, tipping is not mandatory but is a common way to show appreciation for good service. Tips usually range from 5% to 10% of the bill, depending on the quality of service received.

What are the top attractions near Alicante?

Just outside of Alicante, top attractions include picturesque coastal towns like Altea and Villajoyosa, the stunning landscapes of Montgó Natural Park, and the unique salt flats of Las Lagunas de La Mata y Torrevieja. The region is also rich with caves and historic sites.

What are the rules of the road in Alicante?

In Alicante, you must drive on the right, and vehicles from the right have priority in urban areas unless signs indicate otherwise. Overtake on the left, and be aware that vehicles already in a roundabout have right of way. Other key rules include mandatory seatbelt use for all occupants, speed limits of 50 km/h in urban areas, and the prohibition of using a mobile phone without a hands-free device.

What time zone is Alicante in?

Alicante, Spain is in the Central European Time (CET) zone during standard time and observes Central European Summer Time (CEST) during the summer months.

What’s the weather like in Alicante?

Alicante has a mild, hot semi-arid climate with hot, dry summers and mild winters, averaging over 2,800 hours of sunshine a year. Summers are hot and can feel stuffy due to humidity, while winters are mild, with average temperatures rarely dropping below 16ºC (61ºF). Most rain falls in the autumn, with October being the wettest month, and there are very few rainy days annually. 

What security measures are in place for operations?

In line with ISPS and EU regulations, security at Alicante Cruise Port includes standard passenger and baggage screening using metal detectors and scanners.

What are the health and safety protocols for business operations?

Health and safety protocols for business operations at Alicante Cruise Port prioritize passenger and staff safety through measures like enhanced cleaning, ventilation, social distancing, and contactless technology. Key protocols include stepping up cleaning of common areas, ensuring adequate ventilation and reconfiguring passenger flows.

What port services are available for cruise lines at Alicante Cruise Port?

You can send an e-mail to info@alicantecruiseport.es.

Are there spaces available for rent at the port?

Please contact us at info@alicantecruiseport.es for more information.

Who do I contact for emergency assistance?

In case of emergency, please contact your cruise staff or call the European emergency number 112, available 24/7. If you are on land, you can also approach port staff for assistance.

Can I advertise my business at the port?

Yes, please contact info@alicantecruiseport.es.

How can I join the Alicante Cruise Port team?

Please contact us at info@alicantecruiseport.es.

What are the port’s operating hours?

The port operates 24 hours a day, 365 days a year.

Where is the cruise port located, and what is its address?

Alicante Cruise Port’s cruise terminal is located in the Port of Alicante. The address is: Muelle de Levante, 14 – Puerto de Alicante – 03001 Alicante (Spain).

Is Wi-Fi available at the cruise port?

Yes, Wi-Fi is available all along the pier.

Is assistance available for passengers with disabilities?

Passengers requiring wheelchair assistance should contact the shipboard team to request the service. Wheelchairs are available at the terminal. The cruise terminal is fully adapted, accessible, comfortable, and free of stairs, ensuring a seamless, barrier-free experience.

Can my family and friends come to see me off on my cruise?

Access to the Alicante Cruise Port terminal is permitted for passengers only. If you wish to say goodbye to family or friends, please do so before entering the port area.

How can I get to the cruise port from the airport, and how far is it?

From Alicante Airport you can get to Alicante Cruise Port by bus or taxi (14kms). The recommended option is taking a taxi directly to the terminal.

What transportation options available to and from the port?

For embarking and disembarking passengers, a shuttle service is available between the Alicante Cruise Port entrance (Ocean Race Museum) and the cruise terminal, and vice versa. This service is available for the cruise lines, who offer this service. Shuttle train, tuk tuk and taxis are also available at the terminal for passengers who wish to travel independently or explore the city.

Is parking available at the port?

There is a car park just 100 metres to the Alicante Cruise Terminal. Address of Alicante Cruise Port: Muelle de Levante, 14 – Puerto de Alicante (https://maps.app.goo.gl/A7fiMkMoqhYCidqh9).

Is a shuttle service available at the port?

A shuttle train is available (subject to payment) and shuttle bus when provided by the ship. You can also take a tuk tuk if you wish to enjoy the city or take a taxi.

When should I arrive at the port before my cruise?

Boarding time is usually communicated in advance by your cruise line; please check your booking confirmation.

Where do I check in and board the cruise ship?

Check-in is carried out at the cruise terminal. After dropping off your luggage and passing the security check, you will find the check-in counters where passenger registration and boarding are handled. Always follow your cruise line’s instructions.

Is there security screening at the port?

Yes, security checks are mandatory for all individuals entering the cruise terminal.

What are the baggage restrictions?

Please consult the luggage restrictions set by your cruise line.

Are baggage handling services available?

Yes, requested by the cruise company.

What should I do if I lose something at the port?

If you lose an item at the cruise terminal, please speak with any staff member wearing the Alicante Cruise Port logo, or inform your cruise line ship security officer who will contact the terminal operator.

Is a passport or visa required to cruise to Alicante?

As per Shengen rules, to board a cruise starting or stopping in Alicante, documentation requirements depend on your nationality, the cruise itinerary, and the ports visited. Please verify the specific documentation requirements with your cruise line and relevant authorities before boarding.

What are the baggage restrictions?

Please consult the baggage restrictions set by your cruise line.

Will my mobile phone work in Alicante?

Yes, your mobile phone will likely work in Alicante, Spain, as most modern phones are compatible with its GSM and LTE networks. To avoid high costs, check your plan for roaming fees, consider purchasing a local Spanish SIM card or an eSIM, and turn off data roaming if you don’t have an international plan to prevent unexpected charges.

What form of currency does Alicante use?

The official currency in Alicante and throughout Spain is the euro (€), with the code EUR.

Is tipping expected in Alicante?

In Alicante, as in the rest of Spain, tipping is not mandatory but is a common way to show appreciation for good service. Tips usually range from 5% to 10% of the bill, depending on the quality of service received.

What are the top attractions near Alicante?

Just outside of Alicante, top attractions include picturesque coastal towns like Altea and Villajoyosa, the stunning landscapes of Montgó Natural Park, and the unique salt flats of Las Lagunas de La Mata y Torrevieja. The region is also rich with caves and historic sites.

What are the rules of the road in Alicante?

In Alicante, you must drive on the right, and vehicles from the right have priority in urban areas unless signs indicate otherwise. Overtake on the left, and be aware that vehicles already in a roundabout have right of way. Other key rules include mandatory seatbelt use for all occupants, speed limits of 50 km/h in urban areas, and the prohibition of using a mobile phone without a hands-free device.

What time zone is Alicante in?

Alicante, Spain is in the Central European Time (CET) zone during standard time and observes Central European Summer Time (CEST) during the summer months.

What’s the weather like in Alicante?

Alicante has a mild, hot semi-arid climate with hot, dry summers and mild winters, averaging over 2,800 hours of sunshine a year. Summers are hot and can feel stuffy due to humidity, while winters are mild, with average temperatures rarely dropping below 16ºC (61ºF). Most rain falls in the autumn, with October being the wettest month, and there are very few rainy days annually. 

What port services are available for cruise lines at Alicante Cruise Port?

You can send an e-mail to info@alicantecruiseport.es.

What security measures are in place for operations?

In line with ISPS and EU regulations, security at Alicante Cruise Port includes standard passenger and baggage screening using metal detectors and scanners.

What are the health and safety protocols for business operations?

Health and safety protocols for business operations at Alicante Cruise Port prioritize passenger and staff safety through measures like enhanced cleaning, ventilation, social distancing, and contactless technology. Key protocols include stepping up cleaning of common areas, ensuring adequate ventilation and reconfiguring passenger flows.

Are there spaces available for rent at the port?

Please contact us at info@alicantecruiseport.es for more information.

Can I advertise my business at the port?

Yes, please contact info@alicantecruiseport.es.

Who do I contact for emergency assistance?

In case of emergency, please contact your cruise staff or call the European emergency number 112, available 24/7. If you are on land, you can also approach port staff for assistance.

How can I join the Alicante Cruise Port team?

Please contact us at info@alicantecruiseport.es.

ADDRESS

Puerto de Alicante, Muelle 14, 03001 Alicante, Spain

CONTACT

info@alicantecruiseport.es

+34 632 53 3172

  • DESTINATION
  • PORT
  • TRANSPORTATION
  • SCHEDULE
  • ABOUT US
  • CONTACT
  • FAQ
  • Guest Services
  • Crew Services
  • Port Services
  • Blog
  • Parking

Other GPH Ports

Sign Up For Our Newsletter

    Sign Up For Our Newsletter

      Other GPH Ports

      • 2026 Alicante Cruise Port
      • Privacy Notice
      • Terms of Use
      • Legal Information
      • Cookie Policy